Switching Customs Brokers

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At Customs Support, we consider succesfull client onboarding as an essential step in a fruitful collaboration. It involves navigating intricate regulatory matters and putting our client's properties at the core of our operations.


When you choose Customs Support as your customs broker, there are several legal obligations we need to meet. One essential obligation involves a thorough client screening process. This screening ensures that our clients fully comply with all rules and regulations. To fulfill legal requirements, we meticulously check up to 40 items, ensuring we understand every relevant detail about your business. For instance, we review your business credit score through Dunn & Bradstreet.

We examine your product types, shipping destinations, and the origin of your goods as part of our screening process. Many of these checks are now digitalised, enabling us to swiftly progress with your onboarding.

Power of Attorney for Customs Clearance

As a client of Customs Support requiring import or export assistance, you'll need to provide us with your Power of Attorney. This authorisation allows us to act as your customs agent.

There are stringent guidelines for clients wanting to grant us their power of attorney. These rules make sure that Customs Support and our clients follow the regulations set by Customs and Tax Authorities. Customs Support is AEO-certified, and following these guidelines is vital for maintaining this certification.

To proceed, we require signatures from all individuals registered as authorised by the Chamber of Commerce. By digitising the Power of Attorney process, we've simplified it, reducing the timeline by two to three days. However, it's important to note that despite this improvement, the process may still take up to two days.

Fast, Accurate and Compliant Customs Declaration Handling

Our digitalised customs processes enable fast, accurate, and compliant declaration handling. Digitalisation saves time both in your operation and in ours. If you want to learn more about how digitalised customs can make your supply chain more efficient, contact one of our experts. 

Customs Support: Empowering Global Trade